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Discuss Indians as consumers and explain, using the model of consumer behaviour, how the brand Ben and Jerrys should approach them.

Im in need of an essay on the topic above.

It needs to be Harvard referenced with at least 4 references.

The model of consumer behaviour refers to these stages:
Stage 1: You have a problem or a need.
Stage 2: They want to do an information search. It used to be ask a friend, ask a colleague, look at the newspaper but thats a little different now.
Stage 3: Evaluation of alternatives. I have this one option I like, but what about these others?
Stage 4: Purchasing decision. I have to make a decision. Which will I purchase?
Stage 5: The post-purchase evaluation. Was this the right decision for me or did I make a mistake?

 

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