Project Performance & Quality Assurance
In Competing on the Eight Dimensions of Quality, in the Harvard Business Review from NovemberDecember 1987, David A. Garvin proposes the following eight critical dimensions of quality:
Performance
Features
Reliability
Conformity
Durability
Serviceability
Aesthetics
Perception
Using the project you selected (new software development), describe in 12 sentences how you would define the output of your project in terms of each of the 8 dimensions (12 sentences for each dimension).
Write 2 more paragraphs that are an introduction and conclusion to this topic. Be sure to include your references, and format your submission in APA format.
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