Case Study 5

Read the below case study and answer the questions below based on the material you learned in Chapter 9 (1 2 pages not including title page or references is fine for this assignment):

Kelly received no training and knew nothing about Japan. She and her husband  had expectations that he would also be able to find a job in Japan. They moved  into a tiny apartment with high rent in Tokyo. The Japanese were unused to taking  orders from a woman, especially one who broke cultural norms such as referring to people by their first names, patting customers on the back, and so on. Overall, Kelly was completely unprepared to work in Japan, deal with the Japanese, or be successful in this assignment. There had been no preparations made for Kelly, her husband, or children on employment, schooling, or cultural differences.

What stage of culture shock is Kellys family experiencing?

Turn back the clock to when Kelly was offered the position in Tokyo. What, if anything, should have been done differently and by whom?

You are Kelly. What should you do now?

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