Organizational Behavior

I need the following questions answered. The only reference that needs to be used is a book which is:

Organizational Behavior: Science, the Real World, and You. (Eighth Edition) The ISBN# is 978-1-111-82586-7

The questions are as follows:

Chapter 8 (1-5 fill in the blank)

1. An important method for determining if a message has been received and understood is to get ____________________________________.

2. A communication medium low in richness might be good for sending : ______________

3. ___________ communication is faster and should be used in an emergency situation.

4. A memo from the company president to all employees is an example of _______________
communication.

5._________ prefer face-to-face communication, whereas ________ are comfortable sitting side by side and concentrating on some focal point in front of them.

6. Explain the significance of nonverbal and verbal communication to the overall meaning of a message.

7. What are three barriers to effective classroom communication?

8. As an applicant in a job interview, what nonverbal communication should you use and what should you avoid?

Chapter 9

9. All work teams are groups, but not all groups are work teams. Why?

10. A group member who becomes a social loafer may negatively affect cohesiveness. What suggestions do you have to help reduce the chances of a team member being a social loafer?

11. Identify the stages of group development in Tuckman’s 5-stage model, Do you feel that this is an accurate description of how groups form and develop? Why or why not?

Chapter 10

12. (Fill in the blank):You are starting your senior year of college and look forward to graduation in May. An important task at hand is selecting courses for your final year of study. All but two of your courses are electives. Your course selections will most likely be made based on the ____________________________________ model.

13. Which decision-making model is the most realistic in portraying the managerial decision process?

14. (Fill in the blank): Formulating a set of decision rules for making inventory re-ordering decisions is an example of __________________ decision making.

15.(Fill in the blank): Problem finding and recognition is the ______________ in decision making.

16. (Fill in the blank): _________________ are shortcuts in decision making that save mental activity.

17. (Fill in the blank): _________________ is the practice of adopting an acceptable solution.
18. What are advantages and disadvantages of group decision making?

Chapter 11 pg 396—400

19. What is the difference between legitimate power and interpersonal power?

20. Describe how a person can use the different sources of power ethically and unethically.

Chapter 18

21.(Fill in the blank): When the organization changes its mission, culture, goals, strategy, and structure it has made ____________________________________________.

22.(Fill in the blank): A person who acts as the initiator and assumes responsibility for change management is called a/an __________________________________________ .

23. (Fill in the blank):In a situation of significant organizational change, uncertainty or
________________________________________ may be prevalent.

24. (Fill in the blank): ________________________ is incremental and results from a deliberate decision to alter the organization.

25. Briefly explain Lewin’s change model.

 

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