Operations Management for Managers

For this Module 2 SLP Assignment, you are required to
Continue working with the company you founded in Module 1. You have already analyzed a key process improvement,  and productivity. It is now time to add TQM to the mix.

TOTAL QUALITY MANAGEMENT (TQM)
The SLP focuses on the quality and quality management of your company.
Two types of research are required for SLPs in class:
  -General research on Quality and TQM which may be found in course readings, the library, or online.
  -Research on real companies engaged in the type of business that you have chosen.

COMPANY OVERVIEW (will be the same every module, “Layer Egg Production”) Please Complete the Written Assignment in a Word document essay, including these item’s as a continuation from SLP 1 (attached) covering the (Company name, Location, the type of business; keep it simple and focus on one thing, be specific). This section should be (.5 page)

                Quality Management in the Industry
-Research the importance of quality in the industry. Provide background on the concept.  Explain how the company can use quality management based on industry research.
-Identify atleast three areas of types of quality focus (ie., product quality,  etc.) in the company.
-This section should be 1.5 pages in length. Research is required.
                                Measurement Tools
-Discuss how quality is measured in the three target areas (in the last section).
-What quality tools and techniques that can be used to chart, diagnose, and improve quality in these three areas?
-This section should be 1.5 pages in length. Research is required.
                                Quality Management
-Research quality management programs such as TQM, Six Sigma, or ISO9000. Learn how they are applied and which best fit your company. Consider quality tools and techniques that are used for process control, quality, or employee involvement.
-Investigate the types of quality programs and recommend the best program or programs for your company to use and explain why. Be sure to include a focus on the consumer.
-This section should be 1.5 pages in length. Research is required.

The written assignment requires an Intro, Conclusion, in-text citations and References, written in third person. Please show clearly in the written report the topics from the Mod2SLP as the continue from “Mod1SLP” being answered directly & entirely. Use the overview attachment for references. Very important, please use schools library as directions Research Instructions state as requirement.

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